Terms & Conditions
Terms and Conditions
Welcome to Threads and Shirts TM. This website http://threadsandshirts.com (the website) is being made available to you free of charge. Threads & Shirts is a partnership Firm registered under Indian Partnership Act, 1932 and its principal place of business is located at 13-B, Sopariwala Estate, Tata Road No.1, Prasad Chambers Compound, Opera House, Mumbai-400 004.
Please read the following terms and conditionsvery carefully as your use of our service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules 2011 formulated under the Information Technology Act of 2000.
The terms “you”, “your”, “yours”, “customer”, “user” refer to anyone accessing, viewing, browsing, visiting or using the website. The terms “threadsandshirts.com”, “we”, “us”, and “our” refer to Threads and Shirts, its affiliates and subsidiaries. We reserve the right to change the nature of this relationship at any time and to revise these Terms and Conditions from time to time as we deem fit. As such, you should check these terms and conditions periodically. Changes will not apply to any orders we have already accepted unless the law requires. If you violate any of theterms and conditions you will have your access cancelled and you may be permanently banned from accessing, viewing, browsing and using the website. Your accessing, viewing, browsing and/or using the website after we post changes to these terms and conditions constitutes your acceptance and agreement to those changes whether or not you actually reviewed them. At the bottom of this page, we will notify you of the date these Terms and Conditions were last updated. Entering the website will constitute your acceptance of these Terms and Conditions. www.threadsandshirts.com at its sole discretion reserves the right not to accept a user from registering on the Website without assigning any reason thereof. If you do not agree to abide by these terms, please do not enter the website.
1. Services Offered:
www.threadsandshirts.com provides a number of Internet-based services inter alia purchase of merchandise such as clothing (made-to-measure or customized, tailored and also readymade shirts, trousers, shorts), bags and accessories etc. through the website (hereinafter referred to as the “Service”). Merchandise of Threads and ShirtsTM such as clothing (made-to-measure or customized, tailored and also readymade shirts, trousers, shorts), bags and accessories etc. available for purchase on the website are collectively referred to as “the Products”.
2. Membership Eligibility.
The service is not available to minors under the age of 18 or to any users/customers suspended or removed from the system by Threads &Shirts for any reason. Users/customers may not have more than one account. Maintaining more than one account by a user/customer shall amount to fraudulent act on part of the user and attract actions against such user.
3. Accounts, Passwords and Security
You will receive a password and account designation upon completing the website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.
You agree to provide true, accurate, current and complete information about yourself as prompted by the website’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the website (or any portion thereof).
You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (ensure that you exit from your account at the end of each session) we cannot and will not be liable for any loss or damage arising from your failure to comply with the above.
You further agree to accept responsibility for all transactions made from your account and any dispute arising out of any misuse of your account as a result of your failure to keep your account information secure and confidential, whether by any family member, friend, relative, any third party or otherwise shall not be entertained by us.
4. Validity OfThe Contract
By making a purchase via website of the said Products, the following agreement between You (the Customer) with a minimum age of 18 years and the Retailer (Thread and Shirts) is legally binding until further notice. As soon as the order has been placed by you, we will send out a confirmation email to the email address stated in your customer profile. It is your responsibility to provide a functional address and check the order confirmation thoroughly for possible errors. It is important that you contact us immediately in case you wish to change or correct any details in your order. Once a custom-made garment has been cut (i.e. production has started), no further changes can be applied. Information about the status of the order is accessible via the customer’s account at any time. As soon as the order has been shipped, a confirmation email is sent to the customer. Upon the receipt of the products by the customer, the contract is regarded as concluded.
5. How to Order Through the Website
After placing an order, you will receive an email confirmation from us acknowledging that we have received your order (“Order Confirmation”). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email confirming the shipment of your order (the “Shipping Confirmation”). A contract with us will only be formed when we send you the Shipping Confirmation. The contract will relate only to those products whose shipment we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other products which may have been part of your order in a separate Order Confirmation. We reserve the right to cancel your order at any time before we have accepted it and we may rescind our acceptance and cancel your order where there has been an obvious error in price or where the product is no longer in our vendors inventory.
6. Product Description
We have made an effort to accurately illustrate product designs on our website. However, these graphical images are for visualization only, especially as the colours vary in accordance with the quality of your computer screen. Threads and ShirtsTMhereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The products you receive may differ slightly from the images in the shirt designs illustrated on our website. Our website tries to be as accurate as possible. However, we do not warrant that the product description or other content of this website is a 100% accurate, complete, reliable, current, or error free. You agree and understand the same.
7. Prices and Availability of Products
The prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may vary at the sole discretion of threads and shirts. Prices and availability of products on the website are subject to change without notice. Errors will be corrected when discovered.
Our website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a product’s correct price is higher than the price stated on our website, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation or a Shipping Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error.
On certain occasion, you may be able to place a product in your shopping cart and submit your order for processing, however kindly note that your order may subsequently get cancelled due to unavailability of product,as you acknowledge that products may sell quickly and the product may no longer be available. You agree that we may cancel your order after you have received an Order Confirmation without penalty.
On very rare occasions, you may receive a Shipping Confirmation from us, but the product is no longer available in our or our third party vendors inventory. You agree that we may rescind our acceptance and cancel your order without penalty if we are unable to ship the product you ordered due to unavailability. In such a case of cancellation of an already accepted order the amount paid by you will be credited to your account via store credit, and it will be available to you for a limited period of time during which you can use that store credit to make any other purchases on the website. [Confirmed]
The customer of a different nationality,who is not Indian can change the currency according to the options provided.We have provided an option for currency change to all the major currencies like GBP.EUR,AUD,CAD,SGD,YEN etc.
The product is inclusive of VAT (Value Added Tax) payable to the Indian taxation authority, but not inclusive of the taxes levied by taxation authorities of countries other than India or taxes prevalent in countries other than India or courier charges. In the event of an order that is required to be shipped outside the Indian territory then all charges, taxes, duties etc charged by the local authorities of such region on such shipped product shall be borne and paid by the customer. The said amounts shall be paid by the customers at the time of taking delivery of the products. The customer shall also bear and pay the shipping charges which will be added as per the shipping address of the customer provided by them at the checkout page.
The courier service is a door to door delivery service so the product will be delivered directly to the customer.
8. Shirt Measurements
You can store the measurements of your custom shirts on your account for future reference. The account will help you save multiple measurement profiles with the option of choosing any while placing your order .The body measurements that you provide are slightly adjusted to the selected fit (slim or regular) during production (within the tolerance limit mentioned below). Please also note that we add a certain amount of fabric to our garments during production to adjust for the shrinkage that can occur during the first few washes of a garment.. We maintain a customer profile so if there is any change in the customer measurement, we request you to send us the new measurments so we can edit and update your profile. Should any other problems occur,
Please contact us so we can find a solution together Threads And Shirts takes care of the much required shrinkage by:
Sleeve Length:-0.5 inch
Shirt Length:-0.5 inch
And the extra margin kept on the shirts:
Chest:- 1 inch extra margin
Waist:-1 inch extra margin
Hips:-1 inch extra margin
We are continuously improving the quality of our fabrics. Consequently, shirts made from the same fabric but different rolls may vary a little due to normal variations in the processes of weaving and dyeing. This is the reason why sometimes two shirts can differ slightly, especially if they are ordered at different times. Please be aware that sometimes there are visible chalk or tailoring ink marks on our shirts which will dissolve after the first washing.
All prices are inclusive of service tax and VAT. Payments may be made by Net banking/ Debit Card/ credit card by using Master Card, Visa, and American Express or you may also choose to opt for payment through cash on delivery. In the event of you making payment through net-banking, debit or credit card the order will be confirmed only upon receipt of authorization from your bank. The safety of your Credit Card information is of paramount importance to us. At the time of payment our website will automatically direct you, to an encrypted secure payment gateway to processyour payment.We do not store any credit card information and your payment details are automatically encrypted when you enter them.Once your bank authorizes the payment made by you, we shall process and confirm your order.
10. Returns and Alterations Policy
For Returns and Alterations, please take a look at our policy www.threadsandshirts.com/home/returnsandalteration... to accept alterations / returns remains the sole right of Threads and Shirts.
11. Cancellation Policy
To ensure quick delivery service, we put our shirts into production as quickly as we can. As long as your order is not in production, you can change or cancel the order by contacting us.Once order is placed and the confirmation is accepted a customized shirt cannot be cancelled as the production process already begins once the order is placed with us and confimred.
We reserve the right to cancel any order if any account information submitted by the user is found to be suspicious. Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
The term shipping or ship includes the commencement of shipping items in an order for multiple purchases or where the item purchased consists of components that must be shipped separately. For example, your order may consist of (1) several different items, (2) a quantity of the same item, or, (3) a single item with several component parts the size of which might require them to be shipped in separate packages. In all such orders, we endeavor to ship out individual packages together so that they arrive at the same time; however, when that is not possible, we commence shipping by shipping individual packages in the order the soonest they are available and conditions permit. In these instances, our notification to you that your order has shipped, marks the time when shipping has commenced; it does not mean that all items in the order have shipped at that time. All packages sent have a separate tracking number and may be followed on the Order Status page. Title and risk of loss for all products ordered by you shall pass on to you upon handing over of the products to the shipping carrier.
Your order will be fulfilled by the delivery date set out in the Shipping Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Shipping Confirmation, which could in exceptional circumstances be longer than 30 days.
14. Termination of Usage
We may terminate your access or suspend your right to access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law, is in breach of these Terms and Conditions or is harmful to the interests of other users, Associates, or us. In addition, we reserve the right to refuse an order from any customer in our sole discretion.
15. Intellectual Property Rights:
a) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Threads and Shirts own all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Threads and Shirts without obtaining authorization from Threads and Shirts.
b) Not with standing the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload on to the site via the blog or otherwise when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of the blog as well as our various Services. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
16. Inaccuracies and Typographical Errors
The information on the Threads and Shirts website may contain typographical errors or inaccuracies and may not be complete or current.We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you.
17. Limited Liability
The Website is provided on an “AS IS,” “as available” basis. Neither Threads and Shirts, nor its Partners or Associates warrant that use of the Website will be uninterrupted or error-free. Neither Threads or Shirts, nor its Partners or Associates warrant the accuracy, integrity, or completeness of the Content provided on the website or the products or services offered for sale on the website. You expressly agree that your access to, viewing of, browsing, visiting or use of the Website is at your sole risk.
Further, Threads and Shirts shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond our control.
The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
The products on our Website are intended for personal, not commercial or business use, unless otherwise indicated. As such, you assume the risk when purchasing products for a commercial or business use or application.
Under no circumstances shall Threads and Shirts or its Partners or Associates be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to the website, or any other website you access through a link from this website or from any actions we take or fail to take as a result of communications you send to us, or the delay or inability to use the website, or for any information, products or services advertised in or obtained through the website, including but not limited to reliance by a user on any information obtained at the Website, or that result from mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Threads and Shirtsrecords, programs or services.
You also agree and undertake not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that ‘Threads and Shirts’ name is stated as the source and prior written permission from us is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
The foregoing limitation of liability shall apply whether in an action at law, including but not limited to contract, negligence, or other tortious action; or an action in equity, even if an authorized representative of Threads and Shirtshas been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all Products, Content, merchandise and services available through the website.
You specifically acknowledge and agree that neither Threads and Shirts nor its suppliers shall be liable for any defamatory, offensive or illegal conduct of any user of the website. Your sole and exclusive remedy for any of the above claims or any dispute with us is to discontinue your use of the website.
18. Force Majeure
In case of force majeure the agreement can either be considered as judicially cancelled or in the alternate the delivery time(s) can be extended with the currency of the force majeureprovided that neither the customer nor Threads and Shirts shall beentitled to any compensation. Threads and Shirts considers force majeure as: war, mobilization, terror acts, blockade stagnation of work, transport obstructions, measures of commercial policy, new or amended legislation, strikes, the non-delivery of the goods by suppliers to Threads and Shirts, natural catastrophes and any circumstances, events and circumstances that are beyond our control.
20. Website Access
You may not download (other than page caching) or modify the Website or any portion of it without our express, prior written consent. This includes: a prohibition on any resale or commercial use of the Website or its Content; any collection and use of any product listings, descriptions, or prices; any derivative use or making adaptations of the Website or its Content; any downloading or copying of account information for the benefit of another merchant; and any use of data mining, screen-scraping, robots, or similar data gathering and extraction tools. The Website or any portion of the Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express, prior written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Propercloth.com or its Associates without our express, prior written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without our express, prior written consent
21. Report Abuse:
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to threadsandshirts.com.info.
22. Online Conduct
You agree to use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the website any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racial, ethnic, or otherwise objectionable material of any kind, including but not limited to any material that is or that encourages fraudulent activity or encourages conduct that would constitute a criminal offense, giving rise to civil liability, or otherwise violate any applicable local, state, federal, or international law. If we are notified of or suspect allegedly infringing, defamatory, damaging, illegal, or offensive Content provided by you (e.g., through an author chat or online review), we may (but without any obligation) investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the website. We may disclose any Content or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the website; or (iii) to protect the rights or property of Threads and Shirts, its partners,associates, our users and customers and/or you.
We reserve the right to prohibit conduct, communication, or Content that we deem in our sole discretion to be unlawful or harmful to you, the website, website users, our customers or any rights of Threads and Shirts or any third party. Notwithstanding the foregoing, neither Threads and Shirts nor its Partners or Associates can ensure prompt removal of questionable Content after online posting. Accordingly, neither Threads and Shirts, nor its Partners or Associates assume any liability for any action or inaction with respect to conduct, communication, or Content on the website.
We are not responsible for the content of any sites that may be linked to or from the Website or any bulletin board associated with us or the Website. These links are provided for your convenience only and you access them at your own risk. Unless otherwise noted, any other website accessed from the Website are independent from us, and we have no control over the content of that other website. In addition, a link to any other web site does not imply that we endorse or accept any responsibility for the content or use of such other website
In no event shall any reference to any third party or third party product or service be construed as our approval or endorsement of that third party or of any product or service provided by a third party.
24. Governing Law:
These terms shall be governed by and construed in accordance with the laws of India. Any disputes or differences arising out of these presents shall be subject to the exclusive jurisdiction of the courts at Mumbai.